FAQ

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How do I order?

You can order either by mail or electronically. If you are mailing your order to our office, put at least one bracelet in your Shopping Cart and proceed to Checkout. Then click on Download PDF Order Form. Fill out the form, enclose a check for the amount due and mail your order to bracelets. For electronic orders, select the bracelets for your Shopping Cart and then proceed to Checkout.

 

What are my payment options?

We accept credit cards only when placing your order electronically on our website. If you choose to mail your order to our office, please pay by check or money order. Do not send cash.

 

How long does it take to receive my order?

We try to fill the orders quickly, but it may take up to 2 weeks to receive your bracelets. Please keep in mind our organization operates primarily through volunteer help.

 

Can I have a gift sent to a friend?

Yes, just include the person’s shipment information – name, address and phone number – on the order form, and we will ship it to that person with a note indicating the bracelet is a gift from you.

 

How do I take care of my bracelets?

Use a silver cloth to clean your bracelets. DO NOT USE JEWELRY OR SILVER CLEANERS. Substances such as hair spray, hair gels, and lotions will tarnish bracelets. Do not wear bracelets while washing dishes or taking a shower, because this will eventually cause the memory wire to rust.  To best protect your bracelet from tarnishing, place it in a plastic bag, such as the one that accompanies the bracelet you have ordered.